Power Tips

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Helpful Tips from Our Energy Expert

This holiday season, you can take control of your energy usage with one simple tool.  Our project manager and energy expert, Brittany, is here to answer your questions about the Energy Dashboard. Below are commonly asked questions from AEP Ohio customers like you.  Q: What is the Energy Dashboard? Brittany: The Energy Dashboard — which …

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Protect Yourself From Scammers

Criminals will do anything to steal money from unsuspecting victims. With the COVID-19 pandemic and holidays right around the corner, this is a particularly high-risk time for many people including senior citizens, low-income residents and understaffed small businesses. It’s important to be alert and know how to spot the signs of a scammer. Scammers posing …

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Understanding the Smart Grid

What’s a smart grid? How does it work? What does it mean for me? Electric grids help deliver power to homes and businesses across our communities and throughout the world. Today, we’re working to bring you the latest in smart technologies designed to improve how power gets to your home.  Here’s what it means for …

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Are Solar Panels Right for You?

Solar panels, usually mounted on your roof, convert the sun’s energy into usable electricity. Are you considering if solar is right for you and your family? There’s a lot to think about when determining if solar panels are a good option. Before you make a decision, consider some of the facts and read our helpful …

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Plan Ahead: National Preparedness Month

September is National Preparedness Month. This observance recognizes the importance of family and community disaster planning. Stay ahead of the curve — follow these steps and build your emergency preparedness plan today. Outline Your Guide Create a detailed plan of action outlining your step-by-step approach in the event of a disaster. Talk with your friends …

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Trying to Catch Up on Bills?

The COVID-19 pandemic has changed life for all of us. We understand that many families are experiencing financial troubles. If that’s you, we want to help you get back on track.  Since March, we’ve temporarily suspended disconnections for non-payment. As part of our return to standard business operations, service disconnections for past due customer accounts …

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