Springtime in Ohio can mean unpredictable weather — snowstorms and summer-like temperatures in the same week are not uncommon. We’re sharing some ways you can keep your home comfortable while keeping your electric bill under control.
Monitor Your Energy Usage
Log in to your Energy Dashboard and if you haven’t yet, take five minutes to complete the Home Energy Profile. This short survey compiles important information about your home to help determine what’s using the most energy. After you complete your profile, check out your dashboard landing page for a quick glance at how your current bill compares to previous ones. You’ll also get an explanation of what may have caused changes in your energy use (and what you can do about it).
Enroll in our AMP (Average Monthly Payment) Plan*
AMP evens out payments throughout the year to balance seasonal spikes in usage. Bills adjust on a 12-month rolling average and change only slightly each month, making payments more predictable.
Check Out the Bill Assistance Tool
Our bill assistance tool is a great place to find information about what programs are right for you and your family. Log into your account at AEPOhio.com/BillHelp to take an easy, two-minute survey about your household and see your options.
See if You’re Eligible for HELP
AEP Ohio’s High Efficiency for Low-income Program (HELP) may be able to help eligible customers save money while improving their home’s efficiency and comfort. Through HELP, qualifying residential customers can receive low- or no-cost energy-efficient products and services, including upgrades to HVAC equipment, water heaters, lighting, home weatherization and more.
Reach Out to Our Team
If you’re experiencing financial hardship, visit AEPOhio.com/Assistance or give our Customer Solutions team a call at 800-672-2231 to find the right solution for your situation.
*AMP is only applicable to AEP Ohio charges. If you participate in Ohio Choice and want to enroll in a budget plan for generation charges, please contact your generation provider.
Interested in budget plan
Hi there, Phyllis. You can enroll in AMP here. To get on a budget plan, you’ll need to contact our Customer Solutions team by sending them a message on Facebook or X, or by calling 800-672-2231
Are there lower rates during low usage periods (like running a dishwasher late at night)?
Hi Karen. There is a Time of Use rate that you may want to look into and possibly enroll in. More info on the TOU rate is available here.
I am trying to get a water heater, my neighbor said I might be able to rent one? I have been without Hot water for 2 years. I can’t afford to buy one since I am on said.
Kim, please check out the information on the HELP page and see if you’re eligible.